Trouble Painter (hereinafter referred to as the "Service") operated by Xorker (hereinafter referred to as 'Company') has established and is operating the following personal information processing policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information and rights of users and to promptly handle related complaints and difficulties.

The Company is making every effort to comply with and practice the responsibilities and obligations stipulated in relevant laws and regulations.

1. Purpose of personal information processing

The Company processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be obtained if the purpose of use is changed.

① Personal information is processed for the purpose of member management, such as confirming the intention to register as a member, self-identification and authentication according to the provision of membership services, maintaining and managing member qualifications, preventing unauthorized use of services, various notifications and notices, handling complaints, handling civil complaints, and preserving records for dispute resolution.

② Personal information is processed for the purpose of developing new services and providing customized services, determining access frequency, or collecting statistics on members' use of services.

2. Personal information processing and retention period

① The company processes and retains personal information within the retention and use period of personal information stipulated by law or the retention and use period of personal information agreed upon by the user when collecting personal information.

② The processing and retention period of each personal information is as follows.

• Member management, provision of goods or services
  • Personal information related to member management, provision of goods or services is retained and used for the purpose of use from the date of consent to collection and use until the member withdraws or consent is withdrawn.
• Retention according to the provisions set forth in the internal policy
  • In cases where it is necessary to retain personal information for a certain period of time according to the relevant laws and regulations set forth in the internal policy, it is stored and managed separately in a DB separate from the operating DB.
• Related laws and regulations
  • Records on contracts or cancellation of subscriptions, etc.: Stored for 5 years
  • Records on payment and supply of goods, etc.: Stored for 5 years
  • Records on consumer complaints or dispute resolution: Stored for 3 years
  • Records on display/advertisement: 6 months
  • Records on service visits: 3 months

③ Long-term non-users for more than 1 year are stored and managed separately in a DB separate from the operation DB. In this case, the personal information is not used or provided except in cases where there are special provisions in the law or other laws.

• Basis for retention: Compliance with Article 39-6 of the Personal Information Protection Act

3. Entrustment of handling personal information

① In order to smoothly process personal information, the company entrusts the personal information processing work as follows.

• Google Admob
  • Consignment work content: Advertisement posting
  • Consignment information items: Advertisement response ID, access IP information, etc.
  • Personal information retention and use period: Until membership withdrawal or termination of consignment contract

② We regulate and manage/supervise the necessary matters to ensure that the consigned company safely processes personal information in accordance with the Personal Information Protection Act.

③ If the content of the consignment work or the consignee changes, we will disclose it without delay through this personal information processing policy.

4. Rights, obligations, and exercise methods of users and legal representatives